1300 631 948
Queensland's safety and workers' compensation services
This service is to be used when applying to renew an existing Queensland issued photographic high risk work (HRW) licence. To be eligible to renew your licence you must lodge this application within 3 months prior or within 12 months after the expiry date of the licence.

You are required to pay an application fee and the fee is not refundable.
You will require the following information to undertake the application process:
  • Your HRW licence number and personal information as printed on the licence you want to renew.
  • Your Renewal Notice Number located on the top left hand corner of your renewal notice.
  • Details of your QGOV/Google/Microsoft account, if you do not have one of these accounts you can register for a QGov account during the application process.
  • The customer reference number (CRN) from one of the following Department of Transport and Main Roads issued licence cards i.e. Driver's Licence, Proof of age card, Marine licence indicator card or Industry authority card or a HRW product number provided by Department of Transport and Main Roads for a previous HRW application. If you do not have a relevant Department of Transport and Main Roads CRN you can still lodge your application. Workplace Health and Safety Queensland (WHSQ) will contact you to provide information about how to obtain a Department of Transport and Main Roads CRN.
  • A credit or debit visa card to pay the relevant fee.

    Please Note: Digital photographs and signatures held by Department of Transport and Main Roads (that meet a certain criteria) are used for the purposes of printing a HRW licence. You may be required to visit a Department of Transport and Main Roads counter to create a Department of Transport and Main Roads account or provide a new photograph and signature.

    If your application date is after the expiry date on your current licence you are not authorised to work until your renewal application has been approved.
    If you have already submitted an application for renewal and need to provide your Department of Transport and Main Roads CRN click cancel and use the Update application with Department of Transport and Main Roads customer reference number service. For any other amendments to an existing application call WHSQ Licensing on 1300 631 948.