1300 362 128
Queensland's safety and workers' compensation services
This service is to be used when updating an existing application for a HRW licence with details of a new or revised Department of Transport and Main Roads customer reference number or a HRW product number.
You will require the following information to update your application:
  • Your Application Summary for your 16 digit HRW transaction number.
  • The customer reference number (CRN) from either:
    • One of the following Department of Transport and Main Roads issued licence cards i.e. Driver's Licence, Proof of age card, Marine licence indicator card or Industry authority card OR
    • The HRW product number recorded on your Application Summary
  • Details of your QGov/Google/Microsoft account. If you do not have one of these accounts you can register for a QGov account during the application process.